Team Member Engagement Survey Consulting

Empowering Your Frontlines Through Insightful Engagement

Welcome to The Frontlines

As we prepare to connect on your Team Member Engagement Survey, we want to first welcome you. We applaud your efforts to listen to your team and create a rhythm of pulsing your workforce. Our team has 90+ years of Chick-fil-A experience and knows firsthand the importance of The Frontlines.

Our goal at The Frontlines is to inspire trust, empower teams, and help change YOUR world. We look forward to serving you!

Meet the Team

  • A woman with blonde, wavy hair, smiling, wearing a black top and a thin gold necklace, against a light-colored background.

    Lauren

    CEO & FOUNDER

    Talent Strategy, EVP/Vision/Core Values, Organizational Clarity/Structure, Priority Management, Business/KPI Scorecarding, Business Planning, Systems Thinking, Job Satisfaction, Goal-Setting

  • Portrait of a young man with glasses, light brown hair, and a beard, smiling in front of a light blue background, wearing a blazer and a collared shirt.

    Josh

    OPERATIONS & CLIENT CONSULTANT

    Organizational Strategy, Individual & Organizational Assessment, Business Thought Partner, Financial Assessment & Insight, Systems Assessment & Insight, Leadership Development, Results Reporting & Planning

  • A middle-aged man with short brown hair, smiling, wearing a light gray polo shirt, standing against a light blue background.

    Jeff

    COACH & CONSULTANT

    Optimize Financial Strategies, Improve Operational Efficiency, Balance Tactical and Strategic Guidance, Support Operators, Guide MRO and Relocation Transitions, Enhance Process and Procedures

  • A smiling young man with short, light brown hair, wearing a light gray zip-up sweater over a collared shirt, standing against a plain, light-colored background.

    Jeremiah

    CLIENT CONSULTANT

    Food Safety, Financial Return, Customer Experience (Quality, Procedures, Speed of Service)

  • A woman with long blonde hair, wearing a light blue blazer and a white top, smiling at the camera against a plain background.

    Quinn

    CLIENT CONSULTANT

    Leadership Development, Organizational Management (EVP, Talent/Hiring Strategy, Onboarding/Orientation Strategy, Evaluations, Job Descriptions and Pay Structure Creation), Human Resources Consulting, Training Systems

  • A smiling woman with long, wavy brown hair, wearing a black top, gold watch, and necklace, resting her chin on her hand.

    Mary Ashley

    COACH

    Personal + Professional Development, Team Member Engagement, Talent Retention, Role Clarity, 1:1 Coaching, Coaching Culture, Core Values/Mission/Vision, Interview Prep/Storytelling

Group of four diverse people laughing and talking around a table in a modern office setting.

How we can help

At The Frontlines, we’re here to partner with you through every step of your Talent Strategy. Whether you're navigating your latest Team Member Engagement Survey results or planning for the future, our team is ready to help you uncover insights and turn them into action. Schedule a demo call today to explore how we can support your goals and build a thriving frontline team—together.

Want to Get a Preview Before Your Call?

Our “Be A Student of Your Workforce" guide is designed to empower leaders by providing a deep understanding of the unique needs and motivations of frontline workers. This resource offers actionable insights into how to effectively engage and support your team, ensuring they feel valued and heard. Through a series of reflective activities, group discussions, and practical tips, you'll learn how to create a work environment that not only drives productivity but also fosters loyalty and satisfaction among your workforce. Dive in to discover the critical elements that make frontline workers essential to your organization's success and how you can better lead them.